1,651 hellofresh remote customer service jobs in Berlin, Deutschland.

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facilioo - damit Hausverwaltung Spaß macht

Customer Experience / Customer Service Manager (m/w/d)

Vor 13 Tagen

Vollzeit
Vertrag

facilioo GmbH Wir sind ein dynamisches Team aus den Bereichen Entwicklung, Vertrieb sowie Service. Unser Unternehmen hat sich auf die Entwicklung von Mehrwertkonzepten für die Immobilienwirtschaft spezialisiert und begleitet seine Kunden und Partner aktiv bei der digitalen Transformation. Dadurch sind wir der richtige Ansprechpartner, ...

Berlin, Deutschland

HelloFresh

Copywriter, Global Creative [All genders]

Vor 13 Tagen

Hybrid
Vor Ort
Vollzeit

Content Writing

The role HelloFresh Group is looking for a mid-level copywriter to join our in-house creative studio in Berlin, writing everything from punchy headlines to tactical CTAs that turn the curious into customers. Duties will have a strong digial media component, emphasizing bold, attention-grabbing assets aimed at smashing existing ...

Berlin, Deutschland

HelloFresh

Principal Engineer, Growth Mega Alliance (all genders)

Vor 12 Tagen

The Role The Growth Mega Alliance (GMA) builds the platforms that power how HelloFresh acquires, converts, and retains customers across 18 markets and multiple brands, across five pillars: AdTech, Conversions, Payments, Communications, and Customer Value Optimization (CVO). As Principal Engineer, you are the technical visionary ...

Berlin, Deutschland

Werkia

(Junior) Customer Success Manager:in - Remote (m/w/d)

Vor 4 Tagen

Remote
Hybrid
Vor Ort

€ 50.000 - € 75.000

... bringen wir Handwerksbetriebe und Fachkräfte effizient und digital zusammen – mit Fokus auf Qualität, Geschwindigkeit und persönlicher Betreuung. Als (Junior) Customer Success Manager:in begleitest Du unsere Kandidat:innen durch den gesamten Vermittlungsprozess – von der ersten Kontaktaufnahme bis zur erfolgreichen Zusammenarbeit ...

Berlin, Deutschland

Customer Support Agent (m/f/d) - Full Time (Remote)

Vor 4 Tagen

Remote
Vollzeit
Vertrag

Customer Support

... workflows, improve response efficiency, and contribute to internal team documentation and FAQs. Your Profile - Experience: 1–3 years of professional experience in customer support, client operations, or customer care roles, ideally within B2B SaaS, global payroll, EOR services, or fintech. - Communication: Excellent written and ...

Berlin, Deutschland

Mercier Consultancy Group

German Speaking Customer Service Agent - Work In Sofia, Bulgaria

Vor 3 Tagen

Vor Ort
Vollzeit

... growth while helping our partners deliver exceptional service standards. Job Overview We are currently seeking dedicated professionals for a German Speaking Customer Service Agent position in Bulgaria. This is an incredible opportunity to advance your career within the Customer Support Services industry while enjoying a ...

Berlin, Deutschland

Raisin

(Junior) Customer Service Agent - Dutch Speaking (m/f/d)

Vor 3 Tagen

Remote

€2k EUR / year

... listener, think in a solution-oriented way and really want to help customers? Become part of our Customer Service team at Raisin - and support us as a Junior Customer Service Agent in providing our customers with a first-class experience. Our 1st level Customer Service team supports our Dutch-speaking customers mainly inbound ...

Berlin, Deutschland

ORBIS SE

Senior Dynamics 365 Consultant Customer Service (m/w/d)

Vor 7 Tagen

Remote
Hybrid
Vor Ort
Vollzeit

... Servicelösungen auf Basis von Microsoft Dynamics 365 und übernimmst die Verantwortung für Design und Umsetzung skalierbarer Lösungsarchitekturen im Umfeld Customer Service, Contact Center und Field Service . Dabei integrierst Du moderne AI-Funktionen wie Microsoft Copilot, Azure OpenAI, Predictive Analytics sowie intelligente ...

Berlin, Deutschland

HelloFresh

Lead Copywriter, Global Creative Studio (m/f/x)

Vor 12 Tagen

Vollzeit

Content Writing

... market leader in the meal kit sector, inspiring millions of home cooks and food lovers every week. Our portfolio spans eight brands across 16 markets, from HelloFresh and Factor to Good Chop and Pets Table. ABOUT THE JOB If you love making words work hard, this might be your job. HelloFresh Group is looking for a Lead Copywriter ...

Berlin, Deutschland

LimeFlight

Customer Success Manager (French-speaking) - Airline or Airline Catering 80-100% (Europe, 100% remote)

Vor 7 Tagen

Remote
Hybrid
Vor Ort
Vertrag

... management - Act as a strategic partner, aligning LimeFlight capabilities with customer business objectives - Lead regular business reviews and management meetings Customer Value & Growth - Monitor customer health, adoption, and satisfaction - Identify upsell and cross-sell opportunities (e.g. modules, integrations, services) - ...

Berlin, Deutschland

Anyone AI

AI Coding Evaluator

Vor 10 Tagen

Remote
Vollzeit
Teilzeit
Vertrag

... assess whether outputs are clear, helpful, natural, technically accurate, and aligned with project guidelines. Your evaluations will help improve both the customer experience and the technical reliability of AI systems. What you’ll do - Review AI-generated customer service responses and technical content. - Evaluate responses ...

Berlin, Deutschland

Vertical Viral Media

Remote Setter

Heute

Remote
Vollzeit

€ 2.500 - € 6.000 pro Monat

... – du kommunizierst täglich mit Gesundheitsexperten aus dem DACH-Raum - Sicherer Umgang mit einem CRM (z. B. Close) - Disziplin und Eigenmotivation für eine Remote-Rolle mit klaren KPIs und täglicher Accountability - Bereitschaft, dich 1:1 an vorgegebene Skripte und Frameworks zu halten – und diese mit der Zeit zu verinnerlichen ...

Berlin, Deutschland

Aira

Service Operations Lead (m/w/d)

Vor 13 Tagen

Remote

€ 70.000 - € 80.000

... Einsatzplanung. Gemeinsam mit unserer Head of Customer Operations entwickelst du den Bereich von einer operativen Supportfunktion zu einer skalierbaren, KPI-gesteuerten Serviceorganisation weiter. Dabei schaffst du die Grundlage für ein profitables Servicegeschäft mit Wartungsverträgen, Remote Monitoring und zusätzlichen Serviceleistungen. ...

Berlin, Deutschland

ScaleJet

Senior Product Designer/Industrial Designer

Vor 2 Tagen

Remote
Vollzeit
Vertrag

Project Management
Design

... real caregiving needs. Its vision is to empower patients and caregivers with innovative products that improve quality of life. The company also values caring customer service, professional growth, work-life balance, and a supportive environment where team members can thrive and contribute to meaningful product impact. This ...

Berlin, Deutschland

EvolveTalent®

Field Service Engineer (m/w/d)

Vor 4 Tagen

Remote
Vollzeit

€ 60.000 - € 65.000

... satisfaction, support referrals, and ensure overall customer success within your assigned territory. - Documentation & Knowledge Sharing: Complete accurate, timely service call reports and support documentation. Regularly author technical service docs and contribute knowledge base articles detailing troubleshooting procedures. ...

Berlin, Deutschland

Customer Success Manager

Heute

Hybrid
Vertrag

... Own the renewal process and proactively manage upcoming contract decisions. - Bring customer feedback back into JUNA to continuously improve our product and service. What that looks like In the beginning (0-6 months): - Ramp Up Quickly: Build a deep understanding of JUNA's product, customers, carrier setup, operational ...

Berlin, Deutschland

Plato

Customer Experience Manager

Vor 13 Tagen

Vollzeit

$14.5 USD

... job. In this role you will: - Own a portfolio of customers, from onboarding to long-term partnership. - Lead onboardings and trainings with sales teams at our customers. - Track customer health, act early, and spot expansion potential for Sales. - Work with Sales, Solution Engineering and Product, and bring customer feedback ...

Berlin, Deutschland

ORBIS SE

SAP Consultant Service Field Service (m/w/d)

Vor 4 Tagen

Remote
Vollzeit

... Service Management. Je nach Deiner fachlichen Erfahrung bringst Du Dich mit fundiertem Berater‑Know‑how in einem dieser Bereiche ein. Kenntnisse in der SAP Service Cloud sind von Vorteil, aber keine Voraussetzung. In Deiner Rolle analysierst und optimierst Du Customer‑ und Field‑Service‑Prozesse, entwickelst passgenaue ...

Berlin, Deutschland

GiGa-Ops Global Solutions

Desktop Site Support Engineer - Berlin,Leuna - Germany (LOCAL CANDIDATES ONLY)

Vor 12 Tagen

Remote
Hybrid
Vor Ort

€ 2.000 - € 3.000 pro Monat

... Must-Have - Proficiency in Windows operating systems and desktop management - Experience troubleshooting hardware and network issues - Hands-on experience with remote support tools and ticketing systems - Strong problem-solving skills and customer service orientation - Ability to work on-site in Berlin/Leuna and participate ...

Berlin, Deutschland

OpsArmy

German Transcriptionist | Remote | Berlin

Heute

Remote

German Transcriptionist – Native German Speakers Apply here: We are seeking native German speakers with exceptional English proficiency and strong attention to detail to join our team as Human Transcription Reviewers.

Berlin, Deutschland