177 customer jobs in Berlin, Deutschland.

... Maintain customer records and document interactions in our CRM system - Collaborate with other departments to ensure customer satisfaction - Identify trends in customer inquiries and suggest improvements - Participate in training sessions to enhance product knowledge - Contribute to the development of customer support materials ...

- Head of Customer Support (iGaming / B2B Platform) - Location: Remote - Employment Type: B2B Contract - Industry: iGaming / Platform Infrastructure / FinTech & Crypto About the Opportunity: On behalf of our client, a fast-scaling B2B iGaming technology provider building next-generation casino platform infrastructure, we ...

... our post-sales customer journey, transforming satisfaction into a powerful engine for growth. As a key player in a nimble, high-impact team, you'll own the customer experience for the DACH market, shaping processes and driving initiatives that directly enhance customer lifetime value and accelerate our market expansion. ...

... empowering them to manage their finances effortlessly while turning everyday customer feedback into actionable insights for our product evolution. What You'll Do - Customer Care: Provide high-quality, empathetic, and reliable support via our core channels (chat, email, and tickets). - Problem Solving: Resolve customer inquiries ...

Take Your Customer Service Career to the Next Level! Do you enjoy helping people and making every customer interaction a positive one? Join a dynamic international team as a Customer Specialist and become a key part of delivering excellent customer experiences. Role Overview: As a Customer Specialist , you will be the first ...

... Specialists. As a Customer Service Advisor - Backoffice (all genders) in our Banking Operations Customer Service department, you will help us effectively manage customer enquiries and create an exceptional customer experience. Job responsibilities - Manage customer data and accounts, carrying out payment transactions, bookings ...

... vibrant Berlin-Kreuzberg - Regular meetings with the international teams - Competitive salary (Bachelor/Master 600€/month) Your tasks and responsibilities - Customer Communication Management: You work well-structured and goal-oriented in our customer service (in Spanish), with customers who want to book a camp or have already ...

Aufgaben Sales- & Vertriebsunterstützung - Mitwirkung bei der Strukturierung, Optimierung und Weiterentwicklung vertriebsrelevanter Prozesse entlang der Customer Journey - Unterstützung bei der Identifikation und Gewinnung neuer Kund:innen Kund:innen- & Partnerbetreuung - Betreuung und Unterstützung unserer Endkund:innen ...

... Weiterentwicklung. Dein Profil - Du bist kommunikativ und arbeitest gerne mit Menschen. - Du bringst einschlägige Erfahrung in der Kundenbetreuung oder im Customer Success mit. - Du arbeitest strukturiert, ergreifst die Initiative und gehst Projekte eigenständig und zuverlässig an. - Idealerweise hast du Kenntnisse in ...

... jedes Einzelnen sind die Triebfedern, die ORBIS seit über 40 Jahren erfolgreich im Markt agieren und stetig wachsen lassen. Du möchtest Deinen Kunden die beste Customer Experience bieten und willst unsere Erfolgsgeschichte mitgestalten? Dann hast du bei uns die Möglichkeit als Consultant im Bereich SAP Customer Experience (CX) ...

... vibrant Berlin-Kreuzberg - Regular meetings with the international teams - Competitive salary (Bachelor/Master 600€/month) Your tasks and responsibilities - Customer Communication Management: You work well-structured and goal-oriented in our customer service (in Portuguese), with customers who want to book a camp or have ...

... Position und Aufgaben Die Abteilung Radius Telematics Operations, welche noch in seinen Startlöchern steht, sucht eine kundenorientierte und engagierte Person als Customer Service Advisor im Bereich Telematik. In dieser Rolle unterstützt Du unsere Kunden, sorgst für ihre Zufriedenheit und hilfst bei der schnellen Lösung von Anfragen. ...

We are seeking a dedicated and customer-focused professional to join our client's team as a Customer Service Representative with the German language . In this role, you will handle customer queries via phone, email, and chat, providing timely and effective resolutions. You will be responsible for recording case resolutions, ...

Berlin, Deutschland · Werkstudium · Commercial Operations konfetti ist die Buchungsplattform und Software für lokale Workshops. 500 Anbietern zusammen. 000 Erlebnisse in Deutschland, Österreich und online anbieten. Dein next Step - konfetti!

Aktuell (suchen) wir, PerZukunft, einen neuen Mitarbeiter als Kundendienstberater /in m/w/d für die Inbound Telefonie eines Handelsunternehmens. Die Arbeit als Telefonist /in können Sie ab sofort in Teilzeit, zu 30 Stunden die Woche ausüben. Ihr Stundenlohn liegt hierbei bei 13,90 € die Stunde.

... renew, and strengthen customer relationships. Acting as both the voice of Aircall for the customer and the voice of the customer within Aircall, you ensure our customers realize the full value of their investment while fueling sustainable growth for Aircall. By deeply understanding the needs of our customers across a variety ...

... Own product marketing - Develop and continuously refine Cortea's positioning, messaging, and category narrative. - Translate product capabilities into clear customer value propositions. - Lead product launches and feature releases across every customer touchpoint. - Own customer communications around product releases, including ...

... processes that help us scale. What You'll Do Customer Ownership & Operations - Support pilot accounts and help customers get live with AI agents - Assist with customer communications, answer questions, and resolve basic issues - Help track agent performance and customer health metrics - Support customer workshops and training ...

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a ...

... and craft intuitive, delightful interfaces for a data-rich, highly visual product Lead discovery - Work alongside Product Managers and Engineers to discover customer insights and turn problem statements into prototypes, flows and validated solution designs - Run user research, customer interviews, and usability tests and ...