Delphi HR-Consulting GmbH
Our client is an internationally growing cybersecurity provider with a highly innovative and truly distinctive product focus in ransomware resilience. At the core is a solution that addresses one of the most critical challenges in cybersecurity today: helping organizations detect and contain active ransomware attacks in real time, before they can cause major operational disruption.
The company operates in a highly relevant and fast-growing segment of the cybersecurity market. Its technology is positioned at server and infrastructure level and is designed to provide an additional line of defense when traditional prevention mechanisms are no longer sufficient.
As part of its continued growth in the DACH region, we are looking for a technically strong personality who wants to work close to a unique cybersecurity solution and make a visible contribution to customer protection, business continuity and market expansion. This is an opportunity for candidates who want to be at the forefront of ransomware resilience rather than in a standard IT security environment.

Ihre Aufgaben

As Post-Sales Technical Engineer, you will ensure customers achieve successful technical outcomes after purchase. Acting as a trusted technical advisor throughout the customer lifecycle, you will translate sold architectures into production-ready deployments, manage implementation activities, support customer administrators, resolve technical issues and help customers realize long-term value.

Lead customer onboarding, implementation and deployment activities
Install, configure and validate the solution in customer environments, including integrations, configurations and performance requirements
Translate sold architectures and technical designs into production-ready solutions
Identify, document and mitigate technical risks early in the customer lifecycle
Advise customers on architecture, integrations, technical requirements and best practices
Analyze IT and security environments with a focus on Active Directory, Azure AD, Microsoft 365, Windows Server, GPO, SQL Server and security infrastructure
Act as technical escalation point for complex customer issues during and after implementation
Troubleshoot issues, perform root cause analysis and coordinate resolution with Engineering, Support and Product and Account Teams
Drive adoption and optimization of core and advanced product capabilities
Support technical customer pre-sales discussions, product demos, renewals and expansions where required
Represent customer feedback internally and contribute to documentation, best practices and enablement materials

Ihr Profil

Bachelor’s degree in cybersecurity, computer science, computer engineering, IT or a related field
5+ years of experience in a customer-facing technical role such as post-sales engineering, technical support, solutions architecture, professional services or IT implementation
Strong Microsoft infrastructure expertise, especially Active Directory, Azure AD, Microsoft 365, GPO, Windows Server and SQL Serves
Solid understanding of cybersecurity, system architecture, APIs, integrations, networking and data flows
Experience with cloud platforms such as Azure, AWS or GCP and/or distributed systems
Cybersecurity exposure, ideally in ransomware resilience, incident response, endpoint/server security or infrastructure security
Ability to guide enterprise or mid-market customers through implementation, adoption, support or technical success
Clear communication style, hands-on mentality and strong ownership in customer-critical situations
Fluent German and English skills

Ihre Vorteile

Attractive compensation package and remote-first flexibility
Healthcare options including dental and vision, depending on location
Career growth, technical development and leadership opportunities
Key role in a highly relevant cybersecurity growth market
Strong product proximity and visible impact on customer success
Technically challenging projects in ransomware resilience
Short decision-making paths in a dynamic international environment

Kontakt

If you have any questions, Martha Glattes will be happy to assist you at +49 40 3611 111 43 . The best way to apply is online, or you can send us your application by email application by email , quoting the reference number HR7036a . Absolute confidentiality is guaranteed.

Solution Engineer DACH (m/w/d)

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