Senior UX/UI Designer – E-Commerce / Product Design / UX Research
What if your next Senior UX/UI Designer role gave you the opportunity to shape an entire customer experience, take ownership of end-to-end design and bring emotion and storytelling into a product where the experience is just as important as the prize?
Our client is looking for an experienced Senior UX/UI Designer to own the customer journey for a fast-growing digital business in the prize draw and e-commerce space. You’ll lead the design process from research and ideation through to UI design, testing and implementation, with the autonomy to influence product decisions and improve the overall customer experience.
Backed by a major international online lottery group, the business has ambitious growth plans and offers the opportunity to collaborate with product, design and research colleagues across the UK and Europe.
The challenge goes beyond usability. You’ll combine customer insights, data and creativity to build engaging digital experiences that connect with users emotionally and drive business performance.
Benefits - End -to-end ownership of the customer experience
- Opportunity to shape a growing digital product and influence UX standards
- Collaboration with international product, design and research teams
- Autonomy to experiment, challenge ideas and make a tangible impact
Your role - Own and improve end-to-end customer journeys across web and app, from discovery and purchase to retention.
- Lead the full design process, including research, ideation, prototyping, UI design, testing and implementation .
- Use customer research, usability testing and product metrics to inform decisions and measure impact.
- Create engaging, mobile-first experiences with compelling visual storytelling that connects with customers.
- Build and maintain design systems to ensure consistent experiences across all touchpoints.
- Collaborate with Product, Engineering and Research to deliver effective solutions and champion user needs.
- Explore AI-assisted prototyping and contribute to UX practices and standards across the wider design community.
Your profile - 5+ years of product or UX/UI design experience in a digital-first business , with a strong portfolio demonstrating end-to-end ownership and business impact.
- Experience designing responsive, mobile-first products, ideally including native iOS and Android apps.
- Strong UX research, usability testing and data analysis skills to inform design decisions.
- Excellent UI and visual storytelling skills, with the ability to create emotionally engaging customer experiences.
- Experience with design systems, prototyping tools and AI-assisted design workflows.
The role is based in Besthorpe, Norfolk, with at least four days per week in the Norfolk office and travel to the London office at least once every other week.
If you're a Senior UX/UI Designer who wants to own the full customer journey, combine data-driven thinking with creative storytelling and shape the future of a growing digital product, let's talk.