Senior Project Manager with the Global Services Solutions Program Management Office at Intuitive Surgical, responsible for managing project portfolios across EMEA and driving serviceability during product development, launches, and global expansion initiatives.

Responsibilities

Manage multiple concurrent project portfolios for NPD/NPI, product launch, and global expansion programs
Provide strategic and tactical leadership ensuring Global Services readiness aligned with commercialization timelines
Create and maintain project schedules, communicate status and risks to cross-functional stakeholders with early warnings
Drive service requirements into product design during development to optimize field installation, troubleshooting, and maintenance
Support end-of-life and end-of-service planning while managing in-market service challenges and driving continuous improvement

Requirements

Bachelor's degree in Biomedical, Mechanical, Industrial, or Systems Engineering preferred
Minimum 8 years experience bringing medical devices or robotics products to market as project leader
Demonstrated experience influencing product development for field service operations
Familiarity with Design for Serviceability/Maintenance principles and regulated medical device environments
Strong technical understanding with ability to translate requirements into clear, assignable deliverables
Excellent presentation, meeting facilitation, and cross-organizational communication skills
Strong attention to detail, individual initiative, and demonstrated ownership mindset

Senior Project Manager - Global Services Solutions

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