German In dieser vielseitigen Position verbinden Sie technische Expertise mit direktem Kundenkontakt und verantworten anspruchsvolle Projekte rund um unsere Equipment-Electronic-Systeme. Sie arbeiten eng mit internationalen Teams zusammen, entwickeln Lösungen für komplexe technische Fragestellungen und begleiten Projekte von der Anfrage bis zur erfolgreichen Umsetzung. Wenn Sie Freude daran haben, technische Herausforderungen zu meistern und gleichzeitig kaufmännische Verantwortung zu übernehmen, finden Sie hier ein Umfeld mit viel Gestaltungsspielraum und Entwicklungspotenzial.
Ihre Verantwortung • Technischer und kaufmännischer Support für Vertrieb und After Sales
• Bearbeitung von Kundenanfragen inkl. technischer Klärung, Konzeptentwicklung und Angebotserstellung
• Beratung von Kund*innen sowie Abstimmung mit GPT-Team, unseren Regionen und Lieferanten
• Projektleitung für Service- und Umbauprojekte von der Vertragsunterzeichnung bis zur Umsetzung
• Erstellung technischer Spezifikationen (Elektrik, Mechanik, Software) unter Berücksichtigung gesetzlicher Vorgaben (z. B. CE)
• Kalkulation von Material-, Personal- und Reisekosten sowie Einhaltung der Margenvorgaben
• Auftragsabwicklung inkl. Terminplanung, Koordination interner/externer Partner, Montageüberwachung und Inbetriebnahme
• Betreuung von Wartungs- und Serviceverträgen inkl. Materialermittlung und Einsatzplanung
Ihre Fähigkeiten und Kompetenzen • Abgeschlossene technische Ausbildung mit Weiterbildung zum Techniker (m/w/d) oder Meister (m/w/d)
• Praxiserprobte Erfahrung im technischen Projekt-, Service- oder Vertriebsumfeld sowie ein sicherer Umgang mit technischen Fragestellungen
• Strukturierte, eigenverantwortliche und lösungsorientierte Arbeitsweise sowie ein souveränes Auftreten in Abstimmungs- und Entscheidungssituationen
• Sehr gute Deutschkenntnisse (mindestens auf C1-Niveau) und gute Englischkenntnisse (B2)
• Sicherer Umgang mit SAP (von Vorteil) und den gängigen MS-Office-Anwendungen
• Ausgeprägte Teamfähigkeit, Organisationsgeschick und unternehmerisches Denken. Hohe Lernbereitschaft und Motivation, sich in komplexe technische Themen einzuarbeiten
• Bereitschaft zu Dienstreisen im In- und Ausland
English In this diverse role, you will combine technical expertise with direct customer interaction while leading challenging service and retrofit projects for our EQ-EL systems. You will collaborate closely with international teams, develop solutions to complex technical challenges, and manage projects from initial customer inquiry through to successful implementation. If you enjoy solving technical problems while taking commercial and project ownership, this role offers a dynamic environment with plenty of opportunities for impact and professional growth.
Key Responsibilities - Provide technical and commercial support to Sales and After-Sales teams.
- Manage customer inquiries, including technical clarification, solution development, and quotation preparation.
- Advise customers and collaborate closely with the GPT team, regional organizations, and suppliers to deliver tailored solutions.
- Lead service and retrofit projects from contract signing through successful execution and completion.
- Prepare technical specifications covering electrical, mechanical, and software requirements while ensuring compliance with applicable regulations (e.g., CE standards).
- Develop cost estimates, including material, labor, and travel costs, while ensuring adherence to profitability targets.
- Manage project execution, including scheduling, coordination of internal and external stakeholders, installation supervision, testing, and commissioning.
- Oversee maintenance and service contracts, including material planning, resource allocation, and service coordination.
- Prepare service reports and ensure accurate project documentation to support timely invoicing.
- Monitor project budgets, costs, timelines, and performance to ensure efficient project delivery.
- Maintain high levels of customer satisfaction by delivering quality service and building long-term customer relationships.
Qualifications & Skills - Completed technical education with further qualification as a Technician, Master Craftsman, or equivalent engineering-related qualification.
- Proven experience in a technical project management, service, after-sales, or technical sales environment.
- Strong technical understanding and confidence in handling complex technical topics and customer requirements.
- Structured, proactive, and solution-oriented working style with a high degree of ownership and accountability.
- Excellent German language skills (C1 or higher) and good English language skills (B2).
- Experience with SAP is considered an advantage, along with proficiency in Microsoft Office applications.
- Strong communication, organizational, and stakeholder management skills.
- Team-oriented mindset combined with commercial awareness and entrepreneurial thinking.
- Curiosity, willingness to learn, and motivation to develop expertise in complex technical solutions.
- Willingness to travel domestically and internationally as required.
Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to various export control regulations. Applicants for these positions may be limited (by, for example, their countries of citizenship, country of origin, or immigration status) where required by law or governmental contact, and/or employment made contingent upon the issuance of appropriate governmental licensing.
MKS Inc. and its affiliates and subsidiaries ("MKS") is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business.
MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at:
[email protected] .
If applying for a specific job, please include the requisition number (ex: RXXXX), the title and location of the role