Data Service Expert (m/w/d) in Muenchen, Deutschland

At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. The TeamCelonis Services is the delivery engine of our Celonis Customer Organization, responsible for turning the Celonis platform into measurable, business-critical outcomes for our customers. Our Lead / Principal Consultant - Data and AI, who we refer to internally as Deployment Engineers and Deployment Architects, pair deep domain and industry expertise with serious platform mastery and AI-augmented delivery, directing agentic systems while owning the judgment, architecture, and customer relationships that AI cannot replace. We deliver faster and smarter than ever, and we own the outcome: solution go-live, solution adoption, initial value realization support and the long-term success of our https://jobeax.com/link/DuL9movMXVJMjeF8 RoleAs a Lead / Principal Consultant - Data and AI (referred to internally as a Lead / Principal Deployment Engineer) you are the backbone of Celonis delivery. You lead the hands-on implementation of Celonis solutions for enterprise customers, combining platform expertise with AI-augmented workflows to deliver high-quality outcomes, fast. You use Celonis’s AI deployment tools as your primary instruments - directing agents to build data models, generate analyses, and configure operational solutions, while applying your own judgment to validate outputs, adapt to customer context, and ensure business https://jobeax.com/link/4hTzBOlAMNefJ6ud Work You’ll DoInitiate and ConnectConduct business discovery workshops to translate customers’ strategic objectives into high-impact Celonis use casesCollaborate with the customer’s IT and business stakeholders to define project scope, data requirements, and success criteriaEnsure data connectivity and extraction pipelines are properly configured, working with specialist resources if requiredBuild & ValueDirect AI deployment agents (Apollo) to build data models, process analyses, KPIs, and dashboards - writing clear specifications and validating agent outputs against business requirementsBuild and configure Celonis solutions across the platform: Process Intelligence Graph, data transformations, process analysis, operational solutions, and AI-powered insightsIdentify process inefficiencies and root causes using Celonis technology, always in close collaboration with the customerValidate AI-generated outputs for accuracy, business relevance, and alignment with customer context - applying domain knowledge where the AI cannotLead value creation workshops and define measures to improve process inefficienciesDefine and build KPIs measuring the customer’s success and quantify business impactDesign and build operational solutions to drive value, adoption and improve process conformance Rollout, Adoption, and HandoverEnable key customer users to use and extend the solution independently, setting the foundation for long-term adoptionManage project outcomes against timelines, scope, and customer expectationsTrain and demonstrate to customer users, guiding them on the path to sustained valueDocument solution design decisions and configurations for future reference and handoffDomain & Industry DepthDevelop and maintain deep expertise in one or more process domains (e.g., Supply Chain, Order to Cash, Procure to Pay, IT Service Management) or industry verticalsTranslate domain knowledge into scalable solution patterns, reference architectures, and best practices that the broader team can leverageProactively identify and standardize high-value use cases within your domain, collaborating with Product and Business Apps teams to shape the platform roadmapWhat Makes This Role Different in the AI EraYou work with AI agents as your primary tools - your job is to direct, validate, and refine their output, not to write every line of code or build every analysis manuallyYou need strong specification and context engineering skills - the ability to translate a customer’s ambiguous business need into a precise instruction that an AI agent can execute correctlyYou are expected to continuously learn and adapt as AI capabilities evolve, experimenting with new approaches and sharing what works with your peersYou balance speed with quality - AI accelerates execution, but you own the judgment calls on whether the output is right for this customerYou think in sustainable software solutions. While AI agents will generate first results quickly, you need to ensure that the operational solutions you build in Celonis are robust, user friendly, maintainable, and scalableThe Qualifications You NeedExperience: 7+ years minimum in Management or IT consulting, data/solution consulting, or process improvement consulting within software vendors, consulting firms, or system https://jobeax.com/link/s928q97tKQUfwys6 to build and configure solutions on the Celonis platform, including data modeling, process analysis, KPI definition, and automation. Proficiency in PQL, SQL, and https://jobeax.com/link/ruXtnb4KLDmsrJKP Code, Codex, Cursor, etc.). Knowledge of standard ERPs (SAP, Oracle) and process areas (Inventory Management, Order to Cash, Procure to Pay, Accounts Payable) is a strong plus.Education: Bachelor’s or Master’s in Technology Management, Business Informatics, Computer Science, Engineering, Business Administration, or a comparable field.Languages: Fluency in English and German required. Travel: Willingness to travel to customer location up to 50%, according to customer requirement and project delivery https://jobeax.com/link/N9Gxc53yEdIqtues Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business https://jobeax.com/link/wWPBoQkz1O0YEb5N full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh https://jobeax.com/link/KAef9JRjQYLXeyGD Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of https://jobeax.com/link/luWS3v357SCB5mBt Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office https://jobeax.com/link/S2O5xNdUxaSeDFmk Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning https://jobeax.com/link/rgcM82tc4uvbgReE your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life https://jobeax.com/link/0dBFlel2bmpYsK8r Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every https://jobeax.com/link/UwuhpABJE4aKeRXg Us:Celonis is the trusted platform to industrialize Enterprise AI, empowering organizations to analyze, design, and operate AI-driven processes. The Celonis Platform is powered by the Celonis Context Model, which combines process data, business knowledge, and intelligence to create a living digital twin of the enterprise that AI can understand — turning AI’s operational blind spots into operational clarity. Industry-leading companies around the world trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. Get familiar with the Celonis Process Intelligence Platform by watching this https://jobeax.com/link/ztZs4E0snYLHqQ2Z know that the best teams are made up of people who bring different perspectives to the table. Your Privacy:Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate NoticesBy submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.