Customer Support Associate with Polish & English - Sofia, Bulgaria in Deutschland

Introduction

For more than 37 years, Sutherland has been a global leader in Customer Experience Management (CXM). As a pioneer in automation and innovative customer solutions, we deliver exceptional service on behalf of our clients worldwide. With operations in 60 countries and a presence in Bulgaria since 2008, our diverse team of more than 2,000 professionals supports customers in 17 different languages from Sofia, Varna, Burgas, and remote locations.

Responsibilities

Qualifications

What happens once you’ve got the job:

There can be a lot to think about when you are moving abroad to work, but your transition into the Greek lifestyle will be made as smooth as possible; you don’t even need to worry about splashing the cash on a flight to your new home, as this will be paid for! What’s more, you will be picked up from the airport and dropped off at your hotel, which is paid for 14 days while you find a permanent address (with the assistance of your new employer)! You will also be helped with personal administrative factors such as health insurance, taxes, and banking, meaning you will be set up in no time. Even your 2-week training period is paid.

What is required?

• Fluent in Polish (spoken and written)
• Very good knowledge of English
• You are very flexible as you'll be working in shifts
• You are older than 18 years of age
• You are ready to live and work in Athens for about 12 months
• You have good computer and technical skills

Incentives

What You’ll Get

Compensation & Benefits:

• Competitive salary and performance-based bonuses
• Additional health insurance
• Food vouchers
• 3 weeks of paid training in English, followed by accreditation
• Relocation support to Sofia for eligible candidates
• Onsite from our Sofia office
• Working hours: 09:00–18:00, Monday to Saturday
• Voice and non-voice customer support

Growth & Development

You will receive structured training and ongoing support while developing your customer service and communication skills in an international environment.

Contact information

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